Your region’s eCommerce Manager is the best place to start when you’re ready to begin your SmartPath experience! After talking to your eCommerce manager, they will determine your eligibility to be nominated and scheduled for your SmartPath launch. When you are scheduled for launch, your TFS field representative will work with you to customize a unique, best-in-class F&I experience for your dealership on SmartPath.

You can currently customize the following F&I items within SmartPath:

• Products displayed by channel
• Profitability and revenue benchmarks
• Coverages by transaction type
• Dealer add-ons
• Product presentation order
• Recommended products
• Rate mark-ups by transaction type and sales class
• Lease settings
• Terms settings by transaction type and sales class

Nope! Our best-in-class F&I features are currently included in SmartPath’s base price. 

Please reach out to your TFS field team or digitalF&I@toyota.com to schedule a demo.

Nope! You can fully customize the suite of products that will be presented to customers on your protection product menu. You have the ability to present as many as five TMIS products or as few as one.

Yes! All dealers can manually add one-priced dealer add-on products to their menu. Due to dealer demand, we are in the process of rolling out our 3rd party automation feature that will enable 3rd party rates to be pulled directly into SmartPath PPMM via PEN. We currently have two active providers live with the feature.

Reach out to your TMNA eCommerce Manager or TFS field representative for additional information on using the 3rd party automation functionality.

Nope! Dealers have two channel configuration options:

• To present products either online AND in-store OR,
• In-store only.

Products do not have to be shown online.

For TMIS products: the product cost, along with existing management fees, are pulled over to SmartPath PPMM from iBook, and the gross profit, if added as a dollar amount, as well as any PACs, set in F&I Admin: Protection Products, are added on top of the total iBook cost to get the customer price. If the gross profit is added as a percentage, the gross profit will be based off of the total iBook cost (product cost + management fees) and PACs set in F&I Admin: Protection Products.

For 3rd Party Dealer Add-On products: the product cost, gross profit, and PACs will be manually set by the dealer in F&I Admin: Protection Products and will be added up to get the customer price.

For 3rd Party products (via 3rd party automation): the product cost is pulled over to SmartPath PPMM from PEN, and the gross profit, as well as any PACs, set in F&I Admin: Protection Products are added on top of the PEN product cost to get the customer price.